How to ... Use your ATM card (It's not that hard)

How to ... Use your ATM card (It's not that hard)
published: Saturday | November 1, 2008

Carefully punch in deposit or withdrawal amounts, but if you make a mistake, cancel the operation and try again.

The Gleaner Writer

Having an automated teller machine (ATM) card is an easy way to get fast cash, saving you from waiting in long lines at the bank.

ATM cards are also used to pay bills and facilitate the depositing of cash and cheques to accounts. ATM cards can also be used for point-of-sale purchases and telephone and Internet banking.

"The primary objective of issuing this card to our customers is to empower them with convenience and seamlessness when they are conducting their banking transactions," said Hughton Leslie, product manager of self-service banking at Scotiabank.

Savings or current account

Cards are issued to customers when they open a savings or current account. If the customer satisfies the criteria for opening an account, he or she will receive the card after the account is opened.

Financial institutions allow different withdrawal limits. The highest ceiling in Jamaica is about $40,000 per day. Some ATM cards can be used internationally as well.

Richard Browne, manager of business development at Jamaica National Building Society, told The Gleaner that some companies grant discounts to customers who use ATM cards in business transactions.

Safety tips

Browne and Leslie share the following safety tips for ATM card holders:

· Keep your card in your personal space (i.e. your custody) and always remember your personal identification number (PIN).

· When the card is issued, the customer is required to select a PIN code to activate when making transactions. Never share this PIN with anyone.

· It is not recommended that you write down your PIN; however, if you do, keep it in a safe place.

· When using your ATM card, especially in public spaces, always be aware of what's happening around you.

· When using your card, always ensure that no one is snooping around you while you are entering your PIN.

· When using your card at the ATM, never volunteer your PIN to anyone who may request it under the guise of offering to assist you with your transaction.

· When entering an ATM vestibule, always look out for implements/devices that may look out of place with the decor of the area. If you are uncomfortable, go to another ATM to conduct your business.

· Remember to always keep your receipts as confirmation of your business transactions.

· If your card gets trapped in the machine, immediately report it to the financial institution.